Service and Usage Agreement
THIS AGREEMENT IS CONTINUOUSLY ACCESSIBLE ON WWW.SOFTACAR.COM. ANYONE WHO BUYS OR RENTS THE SOFTACAR SOFTWARE IS DEEMED TO HAVE READ, UNDERSTOOD, AND ACCEPTED THIS AGREEMENT IN ADVANCE.
- PARTIES TO THE CONVENTION
- Sitemio Information Technologies Trade Limited Company, referred to as "Sitemio".
- The "User" refers to the person or entity that uses the SOFTACAR software (i.e. you).
- Sitemio : Sitemio Information Technologies Trade Limited Company
- Softacar or Softacar Software: It is an automation software system developed by Sitemio Information Technologies Trade Limited Company for car rental, passenger transfer and vehicle sales companies.
- Softacar.com : It is the official website for the promotion of Softacar software, license sales and support services.
- SUBJECT OF AGREEMENT
The "SOFTACAR" automation software produced by Sitemio Information Technologies LTD. is provided by the user to be purchased/leased and used according to the procedures and principles outlined below.
- LICENSE TYPES AND OBTAINING
4.1. The license types and price information of the software are updated as specified on the www.softacar.com website. Licenses are defined on a single domain name and cannot be used in a domain name or subdomain other than this domain name. The user will choose any of the license types deemed appropriate for him.
4.2. Annually License (Branded)
4.4. Obtaining a License
The software is rented annually. The software contains some text that sends a link to the "www.softacar.com" website. These can be as follows; "car rental software", "rentacar software", "rentacar automation", "car rental system" and so on. These links must be kept at the bottom of the site. In the event of any intervention to be made to remove, hide or hide these links in any way, the user agrees and declares in advance that the license purchased will be canceled and the payment made will not be refunded under any circumstances. These links can be removed by mutual agreement for a "removal fee".
4.3. Free License (Branded)
In this license type, the Softacar software license is offered for free. There is no predetermined end date. There are some text on the software that sends a link to the www.softacar.com website. These can be as follows; "Rentacar Software, Car Rental Software, Rentacar Automation, Car Rental System, Transfer Software, Passenger Transfer Software, Airport Transfer Software" and so on. These links must be kept at the bottom of the site. In case of any intervention to remove, hide or hide these links in any way, the free license will be canceled and the user will be permanently prevented from obtaining a free license again. The free license is subject to some restrictions and limits. What these restrictions are can be accessed via the "PRICING" page on www.softacar.com. If the mentioned restrictions and limits on the free license are reached, the restrictions and limits may prevent the use of the system or obstacles may occur. It must be upgraded to a paid license type to continue freely. Sitemio may change or discontinue the terms and conditions of the free license service at any time. The user must then upgrade to a paid license type. All users who want to use a free license accept and declare these terms and conditions.
Obtaining a license is provided via the www.softacar.com official web site. The user will be able to access the license information purchased or leased by providing client information via the www.softacar.com website and download the installation files.
- LICENSE EXCHANGE, TRANSFER and CANCELATION POLICIY
After the license is obtained, the user can change the license information at any time without any charge. The leased or purchased license cannot be transferred to another user. In order for the cancellation to be made, it is essential that the SOFTACAR software has any problem, error or problem arising from itself and it cannot be solved. Any feature not included in the software does not mean that the software is missing, defective. Before renting the software, the user is obliged to ask for information and confirm whether it is suitable for him, if it is necessary to examine it thoroughly. The user accepts and declares this.
5.1. If the server on which the software is installed does not have sufficient hardware and features, and other server-side problems, cancellation and refund is not possible.
5.2. No cancellation or refund is possible due to problems arising from third party modules and APIs working integrated with the system.
5.3. If the necessary conditions for cancellation and refund occur, a cancellation request must be created on the customer panel service details.
- TECHNICAL SUPPORT
6.1. The user is entitled to request technical support at any time. The user will be required to provide technical support requests through the "support system" by providing client input through the www.softaca.com official website. Accepts and declares that will not receive support services in different ways. Technical support response times can take up to 24 hours on average, depending on the intensity status. The user agrees to this situation. Technical support services relate to the standard functioning of the software and the problems, errors and problems that will be experienced. Other considerations are not covered by support. Problems that occur due to erroneous and invalid interventions imposed on SOFTACAR software files are not considered under technical support and do not have any liability to Softacar.com. In such cases, the user agrees and declares that the software will resolve the problem by uploading the original files and database back to the server.
6.2. The user is obliged to provide the server hardware and requirements necessary for the smooth functioning of the SOFTACAR software. These requirements have been declared to the user before and during the purchase. In some cases, a number of additional features may be required on the base level. In such cases, the user agrees and declares that the features that Softacar.com declares in addition shall be provided.
6.3. The user agrees and declares that the SOFTACAR software will receive a paid support service for non-standard functioning.
6.4. The user agrees and declares that he or she will pay for the different modules, requests and arrangements to be requested.
- LICENSE PAYMENTS
SOFTACAR license payments are made in advance by credit card or bank transfer during the license creation phase. If no payment is made, the license is suspended on the next day after the last payment date and is cancelled if no payment is made. A license alert will automatically appear on the user's web site that is connected to the suspended license. The user accepts and declares this in advance. For lifetime licenses, a payment is paid and no other payment is made.
There are occasional updates and new releases on SOFTACAR. Update operations are done via the admin control panel, update centre. Softacar.com is not obligated to share any information about the content, duration and scope of the updates and makes no warranty.
- THIRD PARTY INTEGRATIONS AND API'S
A number of API integrations are available on SOFTACAR. These are API integrations and modules developed to enable third-party products and services that are not affiliated with the software to integrate with SOFTACAR. Softacar.com is not responsible for any disruptions that may occur as a result of changes or errors to third party services with API integrators in their own infrastructure. Softacar.com does not offer any guarantees that the APIs will work seamlessly for ever.
- CHANGES IN THE AGREEMENT
Softacar.com may, at any time, modify the terms and conditions of this agreement in part or all for its products and services offered on the site. Changes will be effective from the date of publication on the site. It is the user's responsibility to track and control the changes.
- INTELLECTUAL PROPERTY RIGHTS
11.1. The title, business name, trademark, patent, logo, design, and products contained in Softacar.com and Softacar.com are protected by all intellectual property rights, national and international law, registered or unregistered. The use of products and services in this agreement does not grant any rights to such intellectual property rights.
11.2. SOFTACAR automation software cannot be reproduced, published, copied or transmitted in any way. The whole or part of it cannot be used without permission.
11.3. SOFTACAR visual design and source codes are registered and all rights reserved. Only our web site, our dealers' websites and authorised business partners are sold.
- THE INTEGRITY AND APPLICABILITY OF THE AGREEMENT
If one of these contractual terms becomes partially or completely void, the remainder of the contract continues to retain its validity.
All notices sent to parties related to this agreement shall be made via the known email address of Softacar.com and the email address indicated by the user in the membership form. The user agrees that the email address specified during the member process is the current notification address.
- DISPUTE RESOLUTION
The courts of Turkey / Ankara courthouse are authorised to resolve any dispute arising from the implementation or interpretation of this agreement.